SHIPPING & RETURN
We will send your tracking number and tracking link to every order by email as soon as we have dispatched the package.
Your order will be delivered within 3 - 9 business days. Your glasses will usually reach you faster, but may take the full 9 business days depending on the complexity of your prescription and the package you selected.
We offer worldwide free shipping.
At Naturalhydroskin, we guarantee the quality of our eyewear. If you are not happy with your glasses, simply contact us for a refund or a replacement.
A one-time replacement pair will be only issued if there are clear defects in material and workmanship.
We accept AMEX, Visa, Discover, MasterCard, Maestro and PayPal payments.
We use Norton's secured e-commerce service platform to guarantee safe payment processing. All transactions are process and protected through Paypal as well.
The customer has 48 hours to inform us about possible incidents. For all further information please send an email to: firstname.lastname@example.org
Once the goods are received in our warehouses and subject to the confirmation of their condition, we proceed with the reimbursement of the amount. Please note that the refund may take several weeks to evaluate the goods received.